Frequently Asked Questions
If we haven't answered your question below, please reach out to us at firstname.lastname@example.org
Do ezpz mats really suction to the table?
Yes! As long as air can't get underneath the mat, all ezpz mats are self-sealing and cannot be released by pulling on the plate or bowl. This includes wood, laminate, stone and glass surfaces.
Important note - if you have a tiled or wood surface that has holes, divots or fractures (e.g., a farm table) the suction feature will not work as well. Also, it is critical that the back of the mat is clean and free of lint and dust. To release the suction simply peel the outer edge.
Which ezpz products are best for my little one(s)?
All of ezpz's mat-based products provide a stable base for your little one to practice fine motor skills like the pincer grasp and hand-to-mouth movements. The self-sealing mat also helps infants + toddlers work on utensils skills, e.g., dipping, scooping and piercing.
Here are the product dimensions + age recommendations:
Tiny Bowl: 9" x 6.5" x 1.1" (4 months +)
Mini Mat: 10.75" x 7.75" x 1" (6 months +)
Mini Bowl: 8.5" x 7" x 1.25" (12 months +)
Happy Mat: 14" x 9" x 1" (24 months +)
Happy Bowl: 10.25" x 8.75" x 1.5" (24 months +)
All of ezpz's mealtime accessories are based on developmental stages. Please use the guidelines below:
Tiny Spoon: Designed for infants to practice the self-feeding skills of dipping and scooping (4 months +)
Tiny Cup: Designed to help baby transition from bottle to cup and/or introduce open cup drinking (4 months +)
Mini Utensils: Designed to help toddler learn how to eat with a spoon (scooping) and fork (piercing) (12 months +)
Mini Cup + Straw: Teaches toddlers to drink more ounces from an open cup and safely learn to use a straw (9 months +)
Do ezpz products fit on a highchair tray?
All of our mat dimensions are detailed below. We recommend taking measurements prior to placing your order.
At 14" wide and 9" tall the Happy Mat does not fit on most highchair trays. We recommend removing the tray and pushing your highchair up to the table so the whole family can enjoy mealtime together.
At 10.25" wide and 8.75" tall the Happy Bowl will most likely fit on your highchair tray. If you have a "space saver" model the Happy Bowl will not fit.
At 10.75" wide and 7.75" tall the Mini Mat is designed to fit on most highchair trays (even "space saver" models). The Mini Mat does not fit on the following highchair trays: the Stokke Tripp Trapp, the Boon Flair, the Nuna Zaaz, the Keekaroo, the Ingenuity ChairMate (Easton), the Safety 1st Beaumont and the Abiie Beyond Wooden Highchair. The high-gloss finish of the Oxo Sprout Highchair hinders the Mini Mat's suction function.
At 8.5" wide and 7" tall, the Mini Bowl is designed to fit on most highchair trays (even "space saver" models). The Mini Bowl does not fit on the Stokke Tripp Trapp or the Boon Flair tray.
At 9" wide and 6.5" tall, the Tiny Bowl is designed to fit on the tiniest of highchair trays, including the Stokke Tripp Trapp and Boon Flair trays.
Mini Play Mat
At 8.5" wide and 8.5" tall, the Mini Play Mat will most likely fit on your highchair tray. If you have a "space saver" model the Mini Play Mat will not fit.
What material are ezpz products made out of?
ezpz products are made from 100% food-grade silicone that is 3rd-party quality tested (FDA approved and CPSC certified).
Why is silicone so great?
• Microwave, dishwasher and oven safe (up to 350 degrees)
• Free of BPA, BPS, PVC, lead and phthalates
• Non-porous surface helps inhibit bacterial growth
• Built to last (bendable and flexible and doesn't fade, corrode or deteriorate)
• Silicone is made from sand (silica) and carbon - natural resources
Is ezpz the original inventor of these products?
Yes, we are the original! You can read our story here. All of ezpz's patented products are co-designed with ezpz’s Pediatric Feeding Specialist, Dawn Winkelmann (M.S, CCC-SLP). Our process includes thoughtful design, rigorous testing and a commitment to creating gear that will help your little one achieve mealtime milestones.
Cleaning + Care
Can I put ezpz products in the microwave, oven or dishwasher?
All of our mat-based silicone products are dishwasher, microwave and oven-safe (up to 350 degrees).
All of our cups and utensils are dishwasher-safe.
*Note: The Mini Utensils are not microwave safe.
What if I see soap or water spots on my mat after washing?
In order to avoid this issue, we recommend using the steam and dry settings on your dishwasher and increasing the distance between the mat(s) and other dishes (space will allow the dishwasher to clean the detergent thoroughly). If there are still spots, you can wipe the mat with a wet washcloth or with white vinegar and hot water. Additionally, be aware that phosphate-free or scented dishwashing detergents may cause silicone dishes to end up with water spots or hold onto certain smells / tastes. It’s not considered a risk to your children, and adding some white vinegar or a non-toxic rinse aid to your wash cycle can solve it.
What is the best way to store ezpz products?
ezpz products allow for smarter storage!
Mats fit in most kitchen cupboards or you can stack in a utensil drawer. No more mismatched bowls and plates!
What about stacking?
The Happy Mat's silicone is sturdy, which means you can carry 3-4 mats (plus food!) to and from the table. You can also stack 2-3 Happy Bowls. When filled with food, Mini Mats and Mini Bowls aren't as "stackable" due to the smaller dimensions of the mat.
How does the ezpz Rewards Program work?
It's super simple, actually. First, create an account to join the rewards program and start earning points.
You then earn points every time you shop (one point earned for every dollar spent).
Points can be redeemed for exclusive discounts (10 points = $1 off your next purchase).
How do I redeem my points at checkout?
Once you have enough points to redeem, you will receive an email from ezpz letting you know that they are ready!
Login to your account at ezpzfun.com, then fill your cart with product. When you're ready to complete your purchase, open the side cart and proceed to checkout.
At checkout, you'll see the points redemption slider. You can choose how many points you'd like to redeem for your current purchase.
If you don't see the points redemption slider, you may be using Shop Pay or another accelerated checkout method.
To apply points this way, choose the "checkout as a guest" option, then return to our traditional checkout screen. From there, you can apply your reward points, then log back in to Shop Pay (Apple Pay, etc) to complete your order.
Still can't figure it out? Reach out to email@example.com and we'll do our best to help!
Purchasing + Shipping
Which retail stores carry ezpz products?
Do you work with co-ops?
No, ezpz does not work with co-ops, as we want to focus on our 1000+ independent boutiques and larger retail partners (BuyBuyBABY and Nordstrom). If product that looks like ezpz is offered through a co-op, please know that this product is NOT from ezpz and is sourced from another manufacturer. This manufacturer may be violating our registered patents and may not have our stringent testing standards in place.
What do I do if something is wrong with my order?
For example, if I ordered the wrong item or hit send too soon?
No problem. We all make mistakes! Email firstname.lastname@example.org & we can help.
Are ezpz products available outside of the United States?
Good news! We have distribution partners in many countries. Click here to view our international retailers & distributors.
Returns + Exchanges
What's your return policy?
We want you to be happy! We will gladly provide a refund for unused products returned within 30 days of purchase. We are unable to accept returned items that have been used. If you need to return your mat(s) please visit shipping & returns. You will be given step-by-step instructions on the return process.
Shop Now, Pay Later
What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.*
In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
*Payment options are offered by Affirm and are subject to eligibility check and may not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license 60DBO-111681.
Will using the installments feature on Shop Pay impact my credit score?
No, if you choose to pay in installments through Shop Pay, there will be no impact to your credit score. For Shop Pay installments, Affirm will not report to credit bureaus.
Which payment methods are accepted if I use the option to pay in installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Are there late fees?
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through installments with Shop Pay?
If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated.
If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.