Shipping + Returns

We want you to be happy! We will gladly provide a refund for unused mats returned within 30 days of purchase. We are unable to accept items that have been used.

Return Policy

In order to process a return:

1. Send an email to info@ezpzfun.com with your order # and the item(s) you want to return

2. You will hear back from ezpz with a Return Authorization Number (RA #)

3. Print the attached Return Form and fill in the required information

4. Repack the merchandise and enclose the completed Return Form

5. Attach the completed Return Address Label to your package and send to us via the carrier of your choice

ezpz will process a credit/refund for your mat(s) as soon as the returned item is received. All returns should be sent to: DIRECTSOURCE C/O EZPZ, ATTN: RETURNS DEPARTMENT, 5510 GRACE PL COMMERCE, CA 90022-4112.

If you have any questions or concerns please send an email to info@ezpzfun.com.

International Shipping

Great news! We are now shipping internationally to many countries worldwide. You should receive a pop-up with instructions on how to order.

We also have distribution partners + product available in many countries:

Australia + New Zealand

Belgium 
& Luxembourg

Canada (Hip Mommies)

China

Denmark + Sweden

France

Germany + Austria

Hong Kong

Italy

Japan

Mexico

Netherlands

Norway

Philippines, Singapore, 
Indonesia & Malaysia

Poland

Portugal

Russia 
& Kazakhstan

South Africa

Switzerland

Turkey

United Kingdom + Ireland